An Operations Manager manages teams and/or projects, in order to fulfill specific goals and objectives, whilst being accountable to a more senior manager. An Operations Manager is often responsible for coordinating activities and setting deadlines for the wider team. They may also be required to ensure stock availability, arrange for orders, payments and deliveries.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, steering change, financial and resource management, talent management, coaching and mentoring.
An Operations Manager is also often required to plan, schedule and review feasibility of systems and allocations of workload, as well as providing guidance to employees.
Apprentices without Level 2 English and maths (GCSE Grade 4 or equivalent) will need to achieve this prior to taking the end-point assessment.
As part of the apprenticeship, your Apprentice will build a portfolio of evidence related to their role and requirements of the end point assessment.
On successful completion apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years’ of management experience can apply for Chartered manager status through the CMI.
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade 4 (or equivalent) minimum.
The employer may also choose to consider applicants based on relevant prior experience.
Level 5
Expected duration 18 months plus 4 month End Point Assessment (EPA)
Specific job roles may include: Operations Manager, Regional Manager, Department Manager and Specialist Managers.
The programme covers nine themes covering all of the knowledge, skills and behaviours within the standard. End Point Assessment (EPA) is a constant thread throughout the delivery with regular touch points throughout to ensure apprentices are fully prepared and confident when they go through to EPA.
The delivery model combines biweekly tutor workshops, e-learning through our Competence learning App and guided workplace activities to create a rounded learning experience. Apprentices will be part of a small cohort providing them with a support network beyond their tutor and workplace where they can share and support each other on the challenges they face within their roles.
As part of the apprenticeship standard an external End Point Assessment Organisation will carry out your end point assessment using the following methods:
On completion, apprentices can register as full members with the Chartered Management Institute (CMI) and/or the Institute of Leadership & Management (ILM), and those with three years’ of management experience can apply for Chartered Manager status through the CMI.
If you are a learner wishing to enrol on this apprenticeship please take a look at all our live vacancies https://creativesportandleisure.co.uk/apprentice-vacancies, if there is not anything suitable for you listed please contact our Training Team on training@creativesportlesiure.co.uk.
Alternatively if you are employer wishing to upskill your current staff or recruit an apprentice please contact enquiries@creativesportleisure.co.uk or telephone 01268 552218 who will be able to assist you.
An Operations Manager manages teams and/or projects, in order to fulfill specific goals and objectives, whilst being accountable to a more senior manager.
If you would like more information on any of our programmes, or any other enquiries, please fill in the contact form.
Alternatively, please call us on 01268 552218 or use our online chat facility.
