CSL Newsletter - First Edition

9th November 2022

Welcome to our first edition of the CSL newsletter which we will drop into your inbox quarterly. We hope you find this useful and please make sure you share with all your inhouse teams.

Grab a cuppa and have a read through what’s been happening at CSL HQ over the past few months!
Employers, we need you….!

We believe that to train your apprentices and future workforce we need your input. Amazing apprenticeships happen when employers, tutors and apprentices come together to maximise opportunities for personal growth.

Here are our top 3 ways to work together to support apprentices to achieve great things.
   
Join your apprentice along with their tutor every 12 weeks for their progress review meeting and agree challenging goals to hone your apprentice’s skills.   Monitor your apprentices progress using our Competence Learning App.   Attend our enrolment meetings at the start of the programme to find out more about how the training is delivered and meet our tutor.
If you require any further information or need assistance with your Competence Learning App, please contact training@creativesportleisure.co.uk
We’ve listened to your feedback.
Thanks to everyone who took the time to complete the recent survey... and don’t worry if you didn’t, we circulate these twice a year! – Your feedback is valuable and helps us to continually improve to the ever-changing needs of our customers.

Some stats and info from the recent surveys..
84%
of learner responses rated the ‘quality of learning experience’ as high or very high. Learners commented on the supportive and consistent support from CSL tutors.
100%
of employer responses said Creative Sport & Leisure had understood their training needs and provided them with the correct guidance, advice and support.
100%
of employer responses said they are kept up to date on progression of learners.
Did you know?
If you need even more feedback on your learners you can gain employer access to our app.

Learners and employers can access the app from many devices – laptops, smartphones, tablets – just ask your tutor!

Some learners said they had difficulty uploading and using the app – CSL tutors can report any issues to our app provider so please advise your apprentices of this. We are here to support them throughout their apprenticeship journey.

If you have any further comments or thoughts that you want to share with us, you can contact the Quality Team at quality@creativesportleisure.co.uk
Well done to our learners
Josh from Chatham Town FC recently passed the L2 Community Activator Coach standard with a distinction, Josh is now going onto Loughborough University to continue with his studies around sport. Josh had this to say about his experience within the apprenticeship.
Hi Kev, I’ve just finished my PowerPoint and interview. I got a provisional grade of a distinction. I achieved that in all 3 sections. Just like to say Kev, I can’t thank you enough for your support and time throughout this whole year in helping me become who I am today. The grade is the grade but you and Simon have thoroughly supported me in becoming a better person overall and I thoroughly appreciate this. Especially in the past couple of months helping me finish the course and complete the EPA, the support has been brilliant.
David, an apprentice studying our Level 5 Learning and Skills Teacher programme, has recently passed his Level 2 English Functional Skills and this is what he shared with us.
At first, the idea of examining in these subjects felt daunting. But once it was explained and demonstrated, I was put at ease. After I had met my tutor, I was more motivated to learn and pass these exams. She always adapted the learning style and made the learning environment relaxed using guided questions and adjustments to delivery style.

Now that I have achieved my English, I feel a huge sense of relief. I have a qualification to help with my future career. My advice is to be persistent in the learning process and try to take as much in as you can. The tutors are not there to make things difficult. Be proactive and go into the subjects with the mentality of self-growth. Enhancing your knowledge is an ongoing process and with these foundations, you will only thrive to become even better in your subject fields.
Well done David and very wise words, well done also to the Functional Skills team for supporting David’s journey to success.
Learning and Development Update
Did you know? We are now delivering our courses in bespoke group workshops. Do you know of anyone that would benefit from enrolling on one of these apprenticeships? The feedback so far has been excellent:

‘Today’s workshop was amazing; I have already learned a lot from those guys! Different job titles, different walks of life and experiences. The way the session was conducted was very beneficial for me and the resources are excellent.’
Louise, L5 Operations Management Apprentice

L3 – Customer Service/Teaching Assistant/Team Leader/Business Admin

L5 – Operations Manager/Learning and Skills Teacher

For further information please contact: info@creativesportleisure.co.uk
Employers:
We are looking to expand our offer to include some short (half and full day) courses aimed at upskilling and supporting your training and delivery staff. If you are interested in finding out some more information on how to make your best better, then please email: david.odonovan@creativesportleisure.co.uk
Dates for your diary
Looking to recruit new apprentices?...
As a reminder start dates for our apprenticeship programmes are bi-monthly - November, January, March, May, July, Sept. If you are looking to recruit new apprentices or upskill existing staff, please contact us at the earliest convenience so we can ensure recruitment and training starts at the best time for you and your business.

Please see table below for details.
Start Month Application Deadline Pre-Enrolment
Interview W/C
Enrolment W/C Start Date
November 23/09/2022 10/10/2022 24/10/2022 07/11/2022
January 18/11/2022 05/12/2022 19/12/2022 09/01/2023
March 20/01/2023 06/03/2023 20/02/2023 06/03/2023
May 24/03/2023 10/04/2023 24/04/2023 08/05/2023
July 19/05/2023 05/06/2023 19/06/2023 03/07/2023
September 21/07/2023 07/08/2023 21/08/2023 04/09/2023
For more information contact us at info@creativesportleisure.co.uk
Things we’re celebrating at CSL!
Over 90% of our Level 2 Leisure Team Member apprentices have passed with Distinction grades
As a result of the company-encouraged CPD training, we will soon be able to support profoundly deaf learners, as Leanne completes her Level 3 British Sign Language training to become a Communication Support Worker
We have recently been sad to say farewell to our friend, colleague and top-class tutor, Natalie Aspinall. When you secure your dream job as only the third-ever female official in the Premier League, it’s tough to turn down, I imagine! Keep an eye out for her on Match of the Day on a Saturday evening!
Looking after our apprentices
Did you realise that YOUR apprentice is also OUR responsibility when it comes to Safeguarding and Prevent. I am sure that for most, you have no Safeguarding/Prevent concerns or issues with your apprentice.

But what if you did? Do you know the process that you are required to take when reporting?
Step 1
Assess the seriousness of the concern. If your apprentice is in immediate danger, call the relevant services to help, follow your internal procedures. If not in immediate danger report to your Designated Safeguarding Lead or Deputy Designated Safeguarding Lead, following your procedures.
Step 2
You are REQUIRED to notify us through our Safeguarding/ Prevent process. Our policy is live on our website CSL Safeguarding and Prevent Policy.
Our Safeguarding/Prevent contact details are below:

safeguarding@creativesportleisure.co.uk or you can call our 24/7 safeguarding freephone number: 0800 410 1212

Please pass on our details to your Safeguarding Team.

Contact Us

If you would like more information on any of our programmes, or any other enquiries, please fill in the contact form.

Alternatively, please call us on 01268 552218 or use our online chat facility.

info@creativesportleisure.co.uk

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